Privacy Policy

Last updated: May 2026

KuraCare is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

KuraCare is the data controller responsible for your personal information. For any privacy-related questions, please use our Contact page.

2. What Data We Collect

  • Account & order data: name, email address, shipping address, phone number, and payment details (handled securely by our payment processor — we never store full card numbers).
  • Usage data: pages visited, browser type, IP address, and referring URLs, collected via cookies and analytics tools.
  • Marketing preferences: whether you have opted in to receive email communications from us.

3. How We Use Your Data

  • To process and fulfil your orders.
  • To send order confirmations, shipping updates, and customer service communications.
  • To send marketing emails if you have opted in (you can unsubscribe at any time).
  • To improve our website and product offering through anonymised analytics.

4. Sharing Your Data

We do not sell your personal data. We share it only with trusted third-party service providers (e.g. payment processors, shipping carriers, email platforms) who are contractually bound to handle it securely and solely on our behalf.

5. Cookies

We use essential cookies to operate our store and optional analytics cookies to understand how visitors use our site. You can manage your cookie preferences at any time via your browser settings.

6. Your Rights (GDPR)

Under GDPR you have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us via our Contact page. You also have the right to lodge a complaint with your local data protection authority.

7. Data Retention

We retain order and account data for as long as required by applicable tax and accounting laws, and no longer than necessary for the purposes described above.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision.